Terms of use

1. Information We Collect

Information you provide directly:

- Name, email address, phone number, company name
- Any information submitted through forms, including demo requests, contact inquiries, and newsletter sign-ups

Information we collect automatically:

- IP address, browser/device type, and browsing behavior
- Website usage data via cookies, analytics tools (e.g., Google Analytics), and tracking pixels
- Behavioral and engagement data for personalization and remarketing

2. How We Use Your Information

By using our website or submitting any form, you consent to MusicGrid using your information for the following purposes:

- Responding to inquiries and providing requested services
- Sending you marketing and promotional communications
- Enrolling you in our newsletter and email marketing campaigns
- Retargeting you across platforms such as Google, Meta (Facebook/Instagram), and LinkedIn
- Delivering personalized content and improving user experience
- Analyzing website performance and marketing effectiveness
- Meeting legal obligations and enforcing our rights

3. Marketing & Retargeting

By interacting with www.musicgrid.com or submitting any form:

- You agree to receive promotional emails, service updates, newsletters, and campaign materials
- You consent to our use of cookies, pixels, and ad tags to retarget you with relevant ads across platforms
- You acknowledge that ads may be personalized based on your activity on our website

You can opt out of email communications anytime via the “unsubscribe” link or by contacting us directly.

To manage cookies or ad preferences, you may adjust your browser settings or visit the relevant ad platform (e.g., Google Ads Settings, Meta Ad Preferences).

4. Sharing of Information

We do not sell or rent your personal data. We may share it with:

- Third-party service providers (e.g., email tools, CRM systems, analytics platforms)
- Advertising platforms for campaign delivery and retargeting
- Partners involved in co-branded marketing efforts
- Legal or regulatory authorities, when required by law

All vendors are vetted and operate under strict confidentiality terms.

5. Data Protection

We use commercially reasonable safeguards to protect your information. While we do our best to secure your data, no system is completely immune from risk.

All vendors are vetted and operate under strict confidentiality terms.

6. Your Rights

You have the right to:

- Access or correct your personal information
- Request deletion of your data
- Withdraw consent from marketing communications

To exercise your rights, email us at hello@musicgrid.com.

7. Cookies & Tracking Technologies

We use cookies and tracking tools to:

- Ensure proper website functionality
- Analyze user behavior and site performance
- Power marketing campaigns and retargeting

By using our website, you consent to the use of these technologies.

8. International Users

If you access our site from outside Kuwait or the GCC, you acknowledge that your data may be processed in countries with different privacy regulations.

9. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted here with a revised “Last Updated” date. Continued use of our website indicates acceptance of the updated terms.

10. Contact

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

MusicGrid

Website: www.musicgrid.com

Email: hello@musicgrid.com